Privacy policy

At Prime Goods, we value your privacy. This policy explains how we collect, use, and protect your personal information when you visit our store, make a purchase, or contact us.

By using our website, you agree to the terms below.

1. What Information We Collect

We may collect:

Contact info: name, email, phone, shipping and billing address
Payment info: credit/debit card or payment account details
Account info: username, password, preferences
Order info: items you view, add to cart, or purchase
Communication info: messages or inquiries you send us
Device & usage info: IP address, browser, and device details

We only collect what’s necessary to provide a smooth shopping experience.

2. How We Use Your Information

We use your information to:

Process orders and payments and deliver your items
Provide support and respond to inquiries
Improve our store and services by remembering preferences and recommending products
Send updates and promotions if you opt in
Prevent fraud and ensure security

3. How We Share Your Information

We may share your information:

With Shopify and service providers who help us operate the store (e.g., payment, shipping, IT support)
With marketing partners to deliver promotions you’ve agreed to
With authorized third parties to fulfill orders or support services
If required by law or legal process